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After completing Exchange Server 5.5: Troubleshooting
the user should be able to:
 
 |  | Troubleshoot common problems |  |  | Use NT troubleshooting tools |  |  | Resolve upgrade problems |  |  | Resolve installation and migration problems |  |  | Resolve connectivity problems | 
 
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Basic Troubleshooting
 
 |  | Common network problems |  |  | Failed network cards |  |  | Protocol problems |  |  | Network infrastructure problems | 
 Windows NT Troubleshooting Tools
 
 
 |  | Windows NT tools |  |  | Windows NT managers |  |  | Windows NT applets | 
 Resolving Upgrade Problems
 
 
 |  | Disk space |  |  | Permissions |  |  | Software version issues when upgrading | 
 Solving Installation Problems
 
 
 |  | Server and client installation problems |  |  | Server installation |  |  | Client installation | 
 Solving Migration and Connectivity Problems
 
 
 |  | Migration problems |  |  | Connectivity problems | 
 
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This course is distributed with:
 
 |  | Exercises that allow users to practice with Exchange Server 5.5 |  |  | A file containing the text of the exercises |  |  | Simulations that allow users to practice course skills
even if they don't have access to Exchange Server 5.5 |  |  | An Exchange Server 5.5 glossary | 
 
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