Synopsis
MS Exchange Server 5.0: Troubleshooting addresses optimizing the performance of an Exchange organization and troubleshooting hardware and software.

Audience
Those who are studying for MSCE Exam 70-76 and anyone who is interested in optimizing or troubleshooting Microsoft Exchange Server 5.0.

Time
5 hours

Product Code: ES5C06
After completing MS Exchange Server 5.0: Troubleshooting the user should be able to:

Optimize the Exchange organization at all levels
Perform basic troubleshooting
Diagnose and resolve common migration installation and connectivity problems
Describe hardware and software requirements for servers and clients
Troubleshoot message flow between Exchange and Lotus cc:Mail systems
Troubleshoot message flow between Exchange and MS Mail systems

Optimizing Exchange Design
Optimize the design of your Exchange organization including site boundaries and site-to-site and foreign connections
Monitor and optimize the messaging environment
Optimize directory and folder replication

Optimizing Individual Exchange Servers
Optimize hardware configuration and environment settings
Use Performance Monitor to monitor hardware performance software performance and environment settings

Using Performance Optimizer
Run Performance Optimizer to adjust software settings and file locations
Describe Optimizer's sequence of operations and analysis
Make changes to Optimizer's default and recommended settings

Basic Troubleshooting
Follow an organized troubleshooting procedure
Diagnose and resolve network connectivity problems using Windows NT tools
Diagnose and resolve permissions problems
Diagnose and resolve dial-in access problems
Use Windows NT tools to assist in troubleshooting Exchange

Solving Installation Problems
Meet requirements for upgrading from Exchange Server 4.0 to Exchange Server 5.0
Diagnose and resolve upgrade problems
Diagnose and resolve server and client installation problems

Solving Migration and Connectivity Problems
Anticipate migration problems
Describe the advantages of using two-step migration
Use Exchange and Windows NT tools to monitor and maintain Exchange network connectivity
Use Recalculate Routing to troubleshoot remote connections
Build routing redundancy into the network
Diagnose and resolve server and client installation problems

Solving Foreign Connectivity Problems
Describe message paths between Exchange and Lotus cc:Mail
Describe message paths between Exchange and MS Mail
Diagnose and resolve connectivity problems to Lotus cc:Mail
Diagnose and resolve connectivity problems to MS Mail

This course is distributed with:

Exercises that allow users to practice in Exchange Server
A file containing the text of the exercises
Simulations that allow users to practice course skills even if they don't have access to the Exchange Server product
An Exchange Server glossary


 

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