Using Microsoft Exchange

Synopsis
Using Microsoft Exchange shows users how to use Microsoft Exchange to get and send mail share files and manage their time with a scheduling program.

Audience
This course is for anyone who wants to get the most out of using Microsoft Exchange.

Time
5 hours

Product Code: EXCTC1

After completing Using Microsoft Exchange the user should be able to:

Use the viewer window to keep track of messages and folders

Create personal distribution lists

Send and receive messages

Reply to and forward messages

Create and manage personal and public folders

Sort and filter folder items

Delegate mail functions to another user

Configure Exchange software

Use Schedule+ to manage time and schedule meetings

Viewing Mail and Folders
Describes the Viewer window which displays both messages and folders. Also shows how to use the Address Book.

Using the Viewer window

Using the Address Book

Using the Personal Address Book

Creating a distribution list

Using the Help feature

Sending and Receiving Messages
Explains how to use Exchange for electronic messaging.

Sending messages

Replying to messages

Printing messages

Deleting messages

Creating and Managing Folders
Shows how to create and use personal and public folders.

Creating and managing personal folders

Creating and managing public folders

Sorting and filtering folder items

Customizing Exchange
Describes how to delegate the authority to handle mail and how to configure the Exchange software.

Delegating mail functions

Using the Inbox Assistant

Configuring the appearance of the Viewer and message windows

Configuring the toolbars

Defining and applying personal and folder views

Working Offsite
Provides instructions for working off line and for automating the processing of incoming mail.

Preparing for off line work

Going Back Online

Using the Out of Office Assistant

Using Schedule+
Describes how to use Schedule+ for personal time and information management and for group scheduling.

The Schedule+ window

Configuring Schedule+

Using tab views

Adding appointments and tasks into Schedule+

Adding contact and event information

Setting up meetings

This course is distributed with the Microsoft Exchange Server Glossary and a file containing the text of exercises.

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