Synopsis
IIS 4: Troubleshooting explains how to isolate and solve problems in the Internet Information Server.

Audience
This course is for anyone who wants to learn how to administer IIS or who is interested in passing the MCSE Exam 70-087: Implementing and Supporting Microsoft Internet Information Server 4.0.

Time
2 hours

Product Code: IISC14
After completing IIS 4: Troubleshooting the user should be able to:

Resolve setup issues when installing IIS on a Windows NT Server 4.0 computer
Resolve IIS configuration problems
Resolve WWW service problems
Resolve FTP service problems
Resolve security problems
Resolve resource access problems
Resolve Index Server query problems
Choose an implementation strategy for an Internet site or an intranet site for stand-alone servers single-domain environments and multiple-domain environments

Troubleshooting TCP/IP
PING
TRACERT
NSLOOKUP
IPCONFIG
NETSTAT
ARP
TCP/IP troubleshooting methodology

IIS Installation and Security
Troubleshooting IIS installation
IIS security problems

Database Access and Headers
Database access problems
Index Server query problems
Troubleshooting host headers

This course has the following features:

Exercises that allow users to practice in Internet Information Server 4.0
A file containing the text of the exercises
Simulations that allow users to practice course skills even if they don't have access to Internet Information Server 4.0
A glossary
A Skill Assessment

Previous courses in or experience with NT Server administration
IIS 4: Internet Information Server Basics (IISC01)
IIS 4: Architecture and Components (IISC02)
IIS 4: Configuration (IISC03)
IIS 4: The WWW Server (IISC04)
IIS 4: The FTP Service (IISC05)
IIS 4: Security (IISC06)
IIS 4: Microsoft Certificate Server (IISC07)
IIS 4: The SMTP Server (IISC08)
IIS 4: The NNTP Server (IISC09)
IIS 4: Microsoft Index Server (IISC10)
IIS 4: Programmability (IISC11)
IIS 4: Performance Tuning (IISC12)
IIS 4: Site Analysis (IISC13)

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