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Negotiating: Negotiating Techniques
Product Code: NGOC01 Time: 7 Hour(s) CEUs: .70

Summary:

This course shows how to communicate and evaluate the competition in a negotiating situation.

Objectives:

After completing this course, students will be able to:
  • Develop a plan for a negotiation
  • Evaluate the opposition
  • Use language, body language, and props effectively
  • Take advantage of timing in negotiations
  • Ask the right questions to further a negotiation
  • Use written correspondence during a negotiation

Outline:

  • Developing a Plan
  • Assessing the Opposition
  • Opening the Negotiation
  • Using Language
  • Using Body Language and Props
  • The Timing of Negotiations
  • Asking Questions
  • Using the Written Word
  • Negotiating Techniques

Features:

  • Exercises that allow users to practice the application
  • A file containing the text of the exercises
  • A glossary
  • A Skill Assessment

Applicability:

This course is for anyone who wants to get the most out of using smart negotiating skills in business or daily situations.

Prerequisites:


Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800x600 is recommended). Windows 95, 98, NT, 2000, or XP Internet Explorer 5.0 or higher required. Authorware and Macromedia Flash player recommended but not required. Netscape and AOL browsers not supported.


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