This package includes all of the following course series:
Customer Service
Knowing what your customers really need is the key to providing high quality customer service.
Finance
Finance is the language of business.
Global Business
It is dangerous to assume that business and communication practices do not vary across cultures.
Sales and Marketing
Due to increased competition and cutthroat pricing, a higher level of sales and marketing skills is essential in today's marketplace.
Workplace Environment
The workplace continues to change and evolve into a complex and often ambiguous environment.